INFORMATION AND HELP
DESKS: There are several electronic information
booths at the airport, as well as roving passenger service
assistants. The booths contain touch-screen information
on onward transportation, local amenities, airport navigation,
parking and live flight information.
AIRPORT FACILITIES:
Money and communications: Bureaux de change, ATMs and
web-enabled telephones can be found throughout the terminal
building. Eating and drinking: The airport has a range
of restaurants, cafés and bars, including a food
court and a traditional English pub. Shopping: There
is a wide variety of shops at the airport, including
24-hour duty-free shopping and a 24-hour newsagent and
bookstore. Luggage: There are no left-luggage facilities
at the airport. There is a lost property office (tel:
(0)1582 395 219). Other facilities: These include a
children's play centre, baby care rooms and a chapel.
DISABLED FACILITIES:
The airport is fully accessible and includes adapted
toilets and telephones and induction loops at information
points. Wheelchairs for transit through the terminal
and help with baggage are available free of charge via
the special assistance telephones. Passengers who require
help boarding aircraft should request this service in
advance from the individual airlines. Disabled parking
is available. Luton Airport Express shuttle buses are
wheelchair-accessible.
CONFERENCE AND BUSINESS
FACILITIES: The Aviance Executive Lounge (tel: (0)1582
700 898) provides free Internet, pay phone and fax facilities,
newspapers, television, and complimentary drinks and
snacks.
CAR PARKING: There
is express, medium-stay and long-stay parking available
at the I airport, with express parking situated within
easy reach of the terminal building. There are courtesy
buses to the mid- and long-term car parks. Passengers
can pre-book parking (tel: (0)1582 395 456) or via at
the airport's website.
DRIVING DIRECTIONS:
From the M25, exit at junction 21 for access to the
M1. From the M1, exit at junction 10 and follow signs
to the airport. From the east and A1, take the A505
dual carriageway at junction 9; the airport lies just
off the A505 and is clearly signposted.
PUBLIC TRANSPORT:
Rail: Luton Airport Parkway Station, 2km (1 mile) from
the airport, is connected to the terminal by a free
shuttle bus service. Both Thameslink (tel: (0)845 330
6333, website: www.thameslink.co.uk)
and Midland Mainline (tel: (0)845 712 5678; website:
www.midlandmainland.com)
provide services to London. For information on times
and fares, call the 24-hour National Rail enquiries
line (tel: (0)845 748 4950; website: www.nationalrail.co.uk).
Road: Taxi: Cabco (tel: (0)1582 736 666) and Dial-a-Cab
(tel: (0)1582 735 555) operate taxis from the airport.
Bus: Free Luton Airport Express shuttle buses run to/from
the Luton Airport Parkway Station. Bus services connect
the airport with the surrounding areas. For further
information contact Traveline (tel: (0)870 608 2608).
Coach: The Greenline 757 is an express coach (tel: (0)870
608 7261; website: www.greenline.co.uk),
which runs daily between the airport and central London.
Numerous National Express coaches run from the airport
to destinations all over the country. For further information,
contact National Express (tel: (0)870 575 7747; website:
www.nationalexpress.com).
AIRPORT HOTELS:
The Ibis Hotel (tel: (0)1582 424 488) and Holiday InnExpress
(tel: (0)1582 589 100) are located on the airport site.